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How dan999 Handles Your Personal Information

This Privacy Policy sets out exactly what data dan999 collects when you open an account, make a deposit through JazzCash, Easypaisa or Raast, and use our lobby — and how we keep that data secure.

Account data protectedJazzCash & Easypaisa payment privacyRaast transfer data securedNo third-party selling of your detailsYou control your data requests
dan999 How dan999 Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Data security at dan999 is built around your account, not around a generic checklist. Every login uses OTP verification tied to your registered mobile number, which means your account cannot be accessed without a code sent directly to your phone. Payment data from JazzCash, Easypaisa and Raast transactions is encrypted in transit and is never stored as plain text on our servers. We keep your data only for as long as it is operationally necessary or required by applicable rules in regions where access is permitted.

Cookie Usage

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No advertising cookies are placed without your consent.

Account Security

OTP verification on every login means only the holder of your registered number can access your account — a direct line of defence tied to your mobile.

Data Retention

Account data is kept while your account is active. Once an account is closed, data is retained only for the period required under applicable local regulations.

Requesting Changes

To correct, delete or export your personal data, contact support via live chat or email. We action verified data requests as a priority, not as a routine queue item.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is stored, want to update your account details, or need to submit a formal data request, our support team handles privacy queries directly. You can reach us through the channels below — we respond to data-related requests as a priority so your account information stays accurate and up to date.

Team online

Live Chat

Open the chat icon inside your dan999 account dashboard to raise a privacy or data query directly with our support team during active hours.

Email Support

Send your data request or privacy concern to our support email address, found in the Contact section of your account settings page.

Account Settings

Some personal details — display name, contact number, linked JazzCash or Easypaisa number — can be updated directly from your account settings without contacting support.

Common Questions About Your Privacy at dan999

These are the questions we hear most from account holders in Pakistan about how their data is used, stored and protected. If your question is not covered here, reach us through live chat or the email address in your account settings.

We collect your name, contact number, email address, and the payment method details you provide — for example, your linked JazzCash or Easypaisa number — to set up and verify your account.

No. Transaction references from JazzCash, Easypaisa and Raast are used only to reconcile your account balance. We do not share this payment data with third parties for any commercial purpose.

Contact our support team via live chat or the support email in your account settings. Once your identity is verified, we will provide a summary of the personal data linked to your account.

Yes. Submit a deletion request through support. We will close your account and remove personal data, retaining only what applicable regulations require us to keep for a defined period.

We use session and functional cookies to keep the lobby working correctly. You can adjust cookie preferences through your browser settings, though disabling all cookies may affect how your account session behaves.

Every login triggers an OTP sent to your registered mobile number. Without that code, no one else can get into your account — even if they have your password.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.